A man came in today with valid insurance. He had called 3 or 4 other doctors' offices for appointments. Although other offices accepted his insurance, he was told they were not taking new patients with his plan.
When he called our office we "gave" him an appointment. It took us 20 minutes to figure out how to bill his insurance plan (we 'll find out in 90 days). The main reason we gave him an appointment is that he was wheezing really loudly on the phone and he said his blood pressure was high. This seemed urgent.
When he got here we noticed he had trouble breathing, so we started treating him before we got all of the paperwork done. We have a policy here that if someone isn't breathing well, we should do some doctory-like stuff. He was very happy with our service. I simply saw a sick person who had valid insurance.
This has been happening about once or twice a week for the 3 months I have been open. Sick people can't get appointments to see a primary care doctor- even when they have a primary care doctor, on the day they are sick.
Maybe I'll look at this differently when (if) I've been in business long enough to have a full schedule and employees that were not in my wedding as the bride. But isn't it weird that sick people can't find a doctor, even when they can pay the bill?